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ACOP Redline and Clean versions
Admin Plan Redline and Clean versions
RHA will be closed for the holidays on Tuesday December 24, Wednesday December 25, and Wednesday January 1.
RHA employs approximately 80 people with duties ranging from maintenance and inspections to administration of the various RHA programs and complexes.
Jeremy Stocking
Director of Resident Services
Jeffrey Tenenbaum
Director of Finance
Phone
Fax
(775) 786 - 1712
TTY
(385) 770 - 7166
Resident Maintenance
Hours of Operation
Monday-Friday, 8 a.m. - 5 p.m
Our Address
1525 East Ninth Street Reno, Nevada 89512
Heidi McKendree
Deputy Executive Director
For someone who claims to have lived an unremarkable life, Heidi McKendree sure has packed a whole lot of public assistance into her work days. Heidi is the deputy executive director at RHA and in her 15 years with the organization, has served as the family self-sufficiency coordinator, elderly services coordinator, grants writer and director of rental assistance. Working one-on-one with low-income families, ensuring they have clean, safe, affordable homes, and then overseeing millions of dollars in federal aid each year, we’d say she’s more remarkable than she thinks.
Heidi is a graduate of Southern Oregon University in Ashland with a Bachelor of Science Degree in Criminology. She came to the RHA after several years working as a discharge planner and social worker for a skilled nursing facility in Portland. She fell in love with working with older people there and relished hearing their stories. She accepted a position at RHA soon after moving to Reno and has never looked back.
E-mail Address
hmckendree@renoha.org
Phone
775.329.3630 x234.
Dr. Hilary Lopez
Executive Director
The RHA executive director packs a wallop into her 5’1” frame. Hilary Lopez, Ph.D. has an extensive background in affordable housing financing, preservation and modernization in the public and private sectors. She has worked most of her career helping housing authorities and non-profit agencies across the nation build, rehab, and maintain public housing and other affordable housing stock. She’s also originally from Brooklyn and still appreciates a good slice of pizza, but the Truckee Meadows has been home for nearly 30 years. Dr. Lopez holds a course certificate from the London School of Economics and Political Science, a Bachelor of Arts in Economics from Bard College, a Master of Science in Resource and Applied Economics from the University of Nevada, Reno, and a Doctor of Philosophy in Geography from the University of Denver.
She is also certified as a Housing Development Finance Professional from the National Development Council and is a recognized HOME Program Specialist in Administration by the U.S. Department of Housing and Urban Development.
Phone
775.329.3630
Kristin Scott
Director of Asset Management
For a woman who loves all things water, it’s ironic that she lives in a desert. Kristin Scott is the agency’s Director of Asset Management. That means all 750 units of public housing and 200 units of other RHA affordable housing fall under her, and she and her staff of more than two dozen maintenance and property managers oversee every bit of it. Kristin worked in assistant manager and asset management roles at RHA before being selected as a director, and laughs that working in housing was natural for her. Her mom is a property manager, her husband is a property maintenance worker, and she’s managed people and projects most of her adult life. She swears she’ll move closer to the water one day, but for now, Kristin strives to ensure all RHA residents have a consistent housing experience and that her employees understand the career progression available to them at RHA.
E-mail Address
kscott@renoha.org
Phone
775.329.3630
JD Klippenstein
Director of Development
If there’s really such a thing as a self-professed housing nerd, it’s JD. Driven by his belief that housing is a human right, he has worked in homeless services, community organizing and public policy. His diverse experience helps him to think creatively and holistically about affordable housing, and dovetails nicely with his role as RHA’s director of development.
RHA’s development department is at the pointy end of the spear addressing our community’s significant need for affordable housing by developing new units and preserving existing affordable housing. With JD’s experience as the state director of a grassroots advocacy organization and the housing and grants specialist for Washoe County, this big-picture thinker is an integral part the organization’s future.
JD holds a bachelor of arts degree in anthropology from the University of Nevada, Reno and a master of arts in community development from Loyola University Chicago.
E-mail Address
jklippenstein@renoha.org
Phone
775.329.3630 ext. 212
Darren Squillante
Director of Human Resources
Darren Squillante joined the Reno Housing Authority as the Director of Human Resources in 2021. He has a diverse human resource background with more than 25 years of experience in private and public sector organizations. He previously worked as the Human Resource Officer for the State of Nevada with the Division of Child and Family Services, the Division of Public and Behavioral Health, and most recently, the Division of Welfare and Supportive Services.
Darren holds a Bachelor of Science in Business Administration and a Master of Business Administration from the University of Nevada, Las Vegas, and a Juris Doctorate from the University of San Diego. He also has certifications from the HRCI as a Senior Professional in Human Resources (SPHR) and SHRM-SCP.
Squillante is pleased to provide human resource support for a smaller organization these days, where he can know everyone by their first name!
E-mail Address
dsquillante@renoha.org
Phone
775.329.3630 x241
Joshua Stice
Director of Information Technology
Though Josh often jokes that he works better with computers than humans, he leads a stellar team
that’s the backbone of RHA. Through a massive data conversion that allows the organization to operate
on new software that’s easier for both residents and staff, Josh has granted RHA the ability to help
community members as efficiently and effectively as possible.
In 2018 Josh joined the RHA team as an IT intern. He rose up through the ranks and was eventually
promoted to the director position. He’s one smart cookie, but not the kind that asks you for website
data tracking. (rim shot)
Growing up in both Pahrump and Las Vegas, Josh is a proud member of the Wolf Pack, graduating from
the University of Nevada, Reno in 2019. A lover of house music, you can always catch him at the nearest
live music event or spending time with his Shiba Inu, Tofu.
E-mail Address
jstice@renoha.org
Phone
775.329.3630 x217
Jamie Newfelt
Director of Rental Assistance
She’s got an undergraduate degree in biochemistry and a masters in forensic science, but Jamie Newfelt found her true career calling in housing. Weird, we know. Eleven years after applying for a part-time office clerk position at RHA (while writing her thesis), she’s touched nearly every part of the rental assistance department and is now the director of rental assistance for the entire organization.
The rental assistance department oversees all of the regular and specialty housing voucher programs RHA administers, along with landlord incentive programs and housing quality standards inspections. Jamie’s staff of nearly two dozen is one of the largest at RHA and they help ensure more than 2,500 individuals and families have a safe, clean home in which to live.
A dancer since she was five years old, Jamie spends much of her free time volunteering and serving on the board at The Ballroom of Reno.
E-mail Address
jnewfelt@renoha.org
Phone
775.329.3630 x219
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