Accessibility Policy
Last Updated: March 2023
The RHA is responsive to its residents’ needs. Any public housing resident can request a reasonable accommodation to their home to ensure it’s a safe, secure place to live. These accommodations include wheelchair ramps, grab bars in bathrooms, parking near one’s front door, sound- or light- enhanced doorbells and smoke detectors, and so much more. There is never a cost to the resident for these enhancements. Applicants with special needs are encouraged to talk with the admissions team member during their initial interview. To request unit modifications or accommodations, public housing tenants with special needs should first speak with their complex manager.
Voucher holders should reach out to Section8@renoha.org.
Section 504
The RHA is responsive to its residents’ needs. Section 504 of the Rehabilitation Act of 1973 is a federal law, codified at 29 U.S.C. § 794, that prohibits discrimination on the basis of disability in any program or activity that receives financial assistance from any federal agency, including HUD. That means any public housing resident can request a reasonable accommodation or modification to their home to ensure it’s a safe, secure place to live. These accommodations include wheelchair ramps, grab bars in bathrooms, designated parking near one’s front door, sound- or light- enhanced doorbells and smoke detectors, and so much more. There is never a cost to the resident for these enhancements.
Website Accessibility Policy
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Reno Housing Authority Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Measures to support accessibility
Reno Housing Authority takes the following measures to ensure accessibility of The Reno Housing Authority Website:
- Assign clear accessibility goals and responsibilities.
- Employ formal accessibility quality assurance methods.
Compatibility with browsers and assistive technology
We made our best efforts to design and develop our website to be compatible with assistive technologies by focusion on:
- Screen reader compatibility – our website works well with different screen readers, allowing users to consume the content in audio form
- Browser compatibility – our website works and is supported by the latest popular web browsers (Chrome Browser, Mozilla Browser, Safari Browser) and others.
- Keyboard Navigation – all content on the website is accessible from the users keyboard. Tab key navigates forward, Shift + Tab navigates backward.
- Skip to Content – users can bypass repetitive elements at the top of the page by tabbing to the first “Skip to Main Content” link
- Accessibility Toolbar – users can customize any part of the website (increase/decrease font size, make the font more readable, increase the contrast, remove color from the website etc.)
- Images – we added a descriptive alternative text to all of the images we use which makes it easier for the screen reader to bring the image to life
- Links – we have provided descriptive link texts to all of our links so users can easily understand their purpose and where they lead
- Headings – we have used clear headings to communicate the content of the page
- Use of ARIA – we used Accessible Rich Internet Applications (ARIA) to make our Web content more accessible to people with a wide range of abilities.
- Enlarging Website Content – users can control the size of the content on our website either by using the accessibility toolbar or pressing the “Ctrl” and “+” keys (Control and Plus, or Command and Plus if the user uses macOS) to enlarge the website content and press “Ctrl” and “-” (Control and Minus) simultaneously to decreate the content size.
The Reno Housing Authority Website is designed to be compatible with the following assistive technology:
- Screen Readers
- Pointers
The Reno Housing Authority Website may not be compatible with:
- Browsers older than 3 major versions
- Mobile operating systems older than 5 years
Technical Specifications
The Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
- Elementor Plugins
- WordPress CMS
These technologies are relied upon for conformance with the accessibility standards used.
Assessment Approach
Reno Housing Authority assessed the accessibility of Parker Construction by the following approaches:
- Lighthouse Analysis and Reports
Formal Complaints
If you would like to submit a complaint about a feature not working the way it should, feel free to contact us by email or a call.
Feedback
Contact Information
- Phone: (775) 329-3630
- E-mail: contact@renoha.org
